Welcoming patients and guests into the office
Perform Covid temperature checks and ensure Covid paperwork completed before entering the office
Manage text, phone, fax, and email correspondence with patients, staff, other offices, etc.
Answer patient questions and provide general information regarding the practice, procedures and treatments, pricing, etc. \
Schedule appointments, procedures, surgeries (virtual, in-office appointments, procedures, surgeries, off-site surgeries, etc.).
Confirm and schedule incoming referrals
Mail or email all pre-consultation and preoperative forms to patients.
Make preoperative calls for all surgery patients going over the required paperwork and checklist.
Make pre-consult calls for all patients.
Ensure all paperwork materials are returned prior to virtual appointments or prescription refill appointments
Creating all patient paperwork for patient appointments, ensuring that all of the appropriate paperwork is included in their chart for the staff.
Create, give, and receive physician orders. Ensuring all procedures and surgeries have physician orders.
Other duties as assigned.